User Manuals
Download setup guides, charging notes, ride preparation steps, and safety checks.
Official USA distributor for Rush WaveElectric surfboards, e-foils, and water kartsOrders reviewed by the USA team
Support
Help for setup, service, warranty, and shipping
Find the essentials for owning, charging, transporting, and maintaining Rush Wave electric water-sports products.
Warranty Policy
Review product warranty coverage, service windows, parts support, and return guidance.
After-Sales Service
Get help with batteries, chargers, propulsion, hull care, and accessory replacement.
Shipping Help
Confirm overseas delivery timing, carton handling, and import documentation before ordering.
Common support questions
Quick answers before you contact the support team.
How long will it take to get my order?
Most processed orders arrive in 5-7 business days. Overseas delivery can take 7-16 days.
Can I place an order without an account?
Yes. Accounts are optional, though they help store order history and warranty details.
Do you ship internationally?
Yes. Rush Wave supports worldwide shipping and can advise on logistics for larger commercial orders.